Delen as a sustainable organisation
Sustainability is ingrained in Delen's mission: balanced management and prudent planning of our clients' wealth.
That commitment is reflected throughout the organisation, and is rooted in the long-term perspective Delen Private Bank maintains in every relationship it enters into, be it with clients, employees, society, shareholders, government or regulators.
Michel Buysschaert – CEO"As an organisation, we are on the path to a carbon-neutral world. I see it as an evolution rather than a revolution: in small, but irreversible steps."
Sustainability report 2022
ESG encapsulates the entire organisation
Every relationship the bank enters into - with clients, employees, society, authorities, or shareholders - is based on a long-term perspective. And for each of them, the bank fleshes out its ESG policy specifically. In this way, ESG seeps into every fibre of the organisation.
The guiding principles are the Sustainable Development Goals (SDGs), which the United Nations sets out to protect the planet and improve prosperity.
Needless to say, all 17 goals receive our attention, but the impact of Delen Private Bank is greatest on the development goals Decent work and economic growth (SDG 8), Peace, justice and strong public services (SDG 16), Responsible consumption and production (SDG 12) and Climate action (SDG 13).
We highlight some notable 2022 achievements and developments.
Reducing our ecological footprint
Delen Private Bank is on the path to a carbon-neutral world. Most of our organisation's carbon emissions are caused by infrastructure and the car fleet.
< 15% paper quarterly reports
-68% CO2 thanks to switch to green energy
78% car fleet
The bank is focusing its efforts mainly, but not exclusively, on these categories. By 2022, for instance, all Belgian offices in-house switched to 100% green energy, reducing CO2 emissions for infrastructure by as much as 68%.
In addition, since the last quarter of 2022, employees of the bank can only order fully electric cars. This will further reduce the footprint in the future.
From Q4 2022
Earning our clients' trust every day
Delen's core mission as a private banker is to protect and grow the assets of our clients. To succeed in this mission, we offer our clients a personal, proactive and efficient service, of which wealth management (investments) and wealth planning are the two cornerstones.
Our comprehensive approach is widely appreciated, as evidenced by the high satisfaction ratings the bank received in the 2021 client satisfaction survey.
Satisfied employees are the centre of the organisation
Due to our strong growth, we are constantly looking for talent. As a sustainable employer, we are committed to well-being in the workplace, a fair and attractive remuneration policy and gender equality and diversity.
(excl. JM Finn)
in the five countries
Delen Private Bank as a trustworthy banking institution
Delen Private Bank stands for acting with integrity and prudence. The fight against money laundering is taken very seriously.
Besides strict compliance with legislation, we provide our employees with the necessary training.
We also encourage clients to act in the same sustainable, fiscally correct manner.
Delen Private Bank pays its due corporate taxes and banking fees to various market regulators. In 2022, €51.5 million was paid in various taxes and banking fees.
Loyal partner for culture, sport and science
As a financial institution, Delen Private Bank fulfils an essential role in society. Besides its financial function, the bank also takes its broader social commitment to heart.
This includes lending a hand to vulnerable people, supporting young talent and establishing long-term partnerships with important cultural and scientific projects.
We are, for example, proud partner of Brafa, the Royal Museum of Fine Arts Antwerp, Art Antwerp and Art Brussels. We work together with the King Baudouin Foundation to provide financial support to social and educational projects, particularly for vulnerable young people. Finally, we sponsor upcoming sports talents like Manon De Roey (golf) and the Van Doren brothers (hockey).