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Annual reports

Annual Report 2021

In many ways, 2021 was a year of uncertainties. Hopes for easing and economic recovery alternated with new coronas and tightening measures. Nevertheless, 2021 was a record year for Delen Private Bank. Why is that, and what does it mean in numbers?

Read the annual report 2021

The year 2021 in figures

(for the Delen Group, unless stated otherwise)

54.3
billion euro

in assets under management

86%

of assets under discretionary management in Belgium

50.2%
cost-income ratio

(39.9% for Delen Group, excluding JM Finn)

167.6
million euro

net profit

1
billion euro

consolidated shareholders' equity

90%

of our customers give the bank an overall rating of 8 or more (out of 10)

14
offices in Belgium
5
countries
2022-02-Duurzaamheid-Interview-LR-67
"It is said that what does not bring us down makes us stronger. I would like to add that it is precisely in crisis situations that the cards are shuffled, and that’s when Delen Private Bank is growing.”
René Havaux – CEO

Delen's personal and sustainable approach

The results of our customer satisfaction survey leave no room for doubt: our customers value our personal, long-term approach.

Our clients expect an integrated approach to the management of their wealth: they call on our experts for their sustainable investments and for well-considered planning that evolves with their personal and professional lives. Overview and insight into the total picture are of fundamental importance, and Delen Familiy Services can provide excellent assistance.

Our clients also appreciate the personal contact with their account manager and/or estate planner. The relation often passes from generation to generation. This enduring relationship is the unshakeable basis for trust. It is precisely this trust that has given clients the necessary foothold in troubled times - the key factor in Delen's success in 2021.

Looking for the details of Delen Private Bank’ numbers?

Read the annual report 2021

Read previous annual reports

Want to know more about our sustainability achievements in 2021?

Read the sustainability report or discover the main achievements

Read the previous sustainability reports