How do I receive a gift?

Download the Delen app and register via itsme®

You can skip this step if you already downloaded and registered the Delen app.

1. Download the Delen app.
   Via the App Store or Google Play
   
2. Register the Delen app via itsme®.
   Register the Delen app once via itsme®. Afterwards, you simply log in with your PIN code, Touch ID or Face ID.
   

    

   Not yet familiar with the itsme® app? Discover and download the app here.

Sign the letter of intent and the evidence agreement in the Delen app.

1. Go to the open actions in the Delen app.
   
   
2. Confirm the gift.
3. Sign the letter of intent digitally to accept the conditions of the gift.
   
   
   After you and the donator have signed the letter of intent, the gift will be carried out. You receive a notification in the Delen app as soon as the gift has been deposited into your account.
4. Go to the open actions in the Delen app.
5. Sign the evidence agreement via itsme® .
   
   
   
   

That concludes the gift procedure!

Any technical questions?

Contact our helpdesk at info@delen.bank or on +32 (0)3 244 56 00.
Our helpdesk is available from Monday to Friday from 9h00 to 17h30.