Accessibility Statement
Measures
In order to ensure the accessibility of our website, Delen OnLine and mobile application, we have taken the following concrete measures:
- We use a high contrast feature to improve the readability of our website and mobile application.
- Our blog posts have customisable font, line and paragraph spacing and are compatible with a digital voice assistant.
- You can easily use our website with your keyboard.
- All available videos can be paused.
- The identification methods comply with accessibility requirements.
In addition, we provide training to our employees so that they are aware of practices to improve the accessibility of our services.
What we are working on
Optimising the digital accessibility of our services is an ongoing process. For our website and mobile application, we are committed to implementing the following changes, among others:
- Make the mobile application available in dark mode.
- Offer the option to adjust the font size in the mobile application.
- Add a textual description when using images or icons.
- Make our information available in a clear and understandable manner.
- Provide subtitles for our videos.
- Improve the user-friendliness of all functionalities of our website via keyboard navigation.
Improvements
We are committed to continuously improving the accessibility of our services. Our accessibility statement is regularly updated to reflect new developments.
Contact
If you have any questions or comments about the accessibility of our services, you can contact us via accessibility@delen.bank. We are happy to help you and process your feedback.